Privacy Policy

Effective Date: October 27, 2025

Last Updated: October 27, 2025

OTAI LLC ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit otaisystems.com or engage with our services.

1. Information We Collect

We collect the following types of information from users who interact with our website or chatbot:

  • Personal Information: Name, email address, phone number, and business name.
  • Automatic Data: Browser type, device type, IP address, and usage data via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or bookings made through our website or chatbot.
  • Deliver requested AI automation services and communicate with clients.
  • Improve our website's functionality, performance, and user experience.
  • Analyze aggregate website usage to optimize content and marketing.

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing and Third Parties

We only share your information when necessary to provide our services or comply with legal obligations. We may use trusted third-party tools such as:

  • Google Analytics for anonymous traffic and usage data.
  • Cal.com for scheduling and booking management.

These services have their own privacy practices, and your use of them is subject to their policies.

4. Cookies and Tracking

We use cookies and similar tracking technologies to monitor website activity and improve your experience. You can disable cookies in your browser settings, though some features of the site may not function properly.

5. Data Security

We use reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your information.
  • Opt out of communications or analytics tracking.
  • Request a copy of the personal data we hold about you.

To exercise these rights, contact us at owner@otaisystems.com.

7. International Users

We operate in the United States but serve clients worldwide. By submitting information, you consent to the transfer and storage of your data in the U.S.

8. Contact Us

For any questions or privacy requests, email owner@otaisystems.com.